Rosie Pilch's lifelong job as a bank teller is lost in the recession, and her subsequent depression ends only when a friend elopes, moves and leaves Rosie her palm-reading business at Orchard Mall, once a groundbreaking shopping experience touted as "Main Street Recreated," now a sluggish "dead mall" in its last months of existence before the wrecking ball arrives. Knowing nothing about palm reading, but needing to leave her house, Rosie becomes her friend's alter ego, "Irene, Queen of the Unseen," who knows all and sees all. Rosie expects to know and see nothing except outstretched palms bearing ten-dollar bills, but is more than startled to find she indeed can read palms, and provide information about both the past and future. Her newfound ability attracts a steady line of customers, including the mall's maintenance man, Dennis Edwards, who causes Rosie to reassess her future with her self-centered fiance. As the mall's few remaining tenants prepare for the end of their businesses, Rosie's abilities figure in a new start for them, the mall and herself.