Lucy and Ben Reid and their children Jake and Emily are about to change their whole lives and move away from their family home at Primrose Hill. After Ben's Great Aunt Maud dies and his parents mysteriously disappear without a trace, they decide to move away to continue running Maud's shop, Bartons, in Frank and Janet Reid's absence. Follow their journey and see how they navigate their new lilfe living at Hilltop Manor. You will meet the staff who reside there with them, lots of new friends, and maybe some people who are not so nice along the way. Be prepared to face plenty of dramatic twists and turns throughout and, when Lucy is alone in the study (or so she thinks), near the big bookcases and filing cabinets in the darkest corner of the room, someone else joins her, but there is one big question... who is the face in the shadows?