this book is an attempt to describe a schools potential for improvement in new intrinsic terms ... in terms of its internal intellectual capital; the resource that comes from relationships between the school and its stakeholders, from its ability to innovate and manage change, from its infrastructure, and from the knowledge and transferable competencies of its staff. intellectual capital is at the core of what society deems to be the purpose and definition of successful schooling, and being largely internal, promises maximum leverage in the search for improvement.