Libro Design Issues for Service Delivery Platforms: Incorporate User Experience: A Grounded Theory Study o De Martin Bergaus

portada Design Issues for Service Delivery Platforms: Incorporate User Experience: A Grounded Theory Study of Individual User Needs

Formato

Libro Físico

Editorial

Springer Vieweg

Autor

Martin Bergaus

Año

2015

Idioma

Inglés

N° páginas

453

Encuadernación

Tapa Blanda

ISBN13

9783658105402

N° edición

2015

Categorías

Tecnología de la información: cuestiones generales

Design Issues for Service Delivery Platforms: Incorporate User Experience: A Grounded Theory Study of Individual User Needs

Martin Bergaus (Autor) · Springer Vieweg · Tapa Blanda

Sin Stock

Reseña del libro "Design Issues for Service Delivery Platforms: Incorporate User Experience: A Grounded Theory Study of Individual User Needs"

Martin Bergaus investigated Service Delivery Platforms (SDP), focussing on their challenges and design aspects from a user's perspective. Qualitatively he incorporated user experience in SDP research, developing a Grounded Theory (GT) then set out parameters needed when developing SDP investigations from a user viewpoint, before technical implementation. This study indicates usability factors for future SDP systems and contributes to the exploratory framework represented by the six GT categories. The results of this study benefit Information Systems (IS) experts developing SDP based ICT systems and those interested in practical applications of GT.