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Humanistic Perspectives in Hospitality and Tourism, Volume ii: Csr and Person-Centred Care (en Inglés)
Kemi Ogunyemi
(Ilustrado por)
·
Omowumi Ogunyemi
(Ilustrado por)
·
Ebele Okoye
(Ilustrado por)
·
Palgrave Macmillan
· Tapa Dura
Humanistic Perspectives in Hospitality and Tourism, Volume ii: Csr and Person-Centred Care (en Inglés) - Ogunyemi Kemi,Okoye Ebele,Ogunyemi Omowumi
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Origen: Estados Unidos
(Costos de importación incluídos en el precio)
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Reseña del libro "Humanistic Perspectives in Hospitality and Tourism, Volume ii: Csr and Person-Centred Care (en Inglés)"
This book, the second of two volumes, uses a framework of philosophical anthropology, and the concepts of humanistic leadership and humanistic management, to explore the value of work in the hospitality and tourism industry. It presents robust theoretical and practical implications for professionalism and excellence at work.Following on the first volume's focus on the personal dimension of hospitality, this volume explores hospitality from a viewpoint that goes beyond the individual, first situating hospitality within culture, then engaging its internal and external customers and finally integrating issues like vulnerability, sustainability, social responsibility, and industry resilience in the face of the pandemic.These volumes will be of use to academics and practitioners in the fields of hospitality and tourism management, humanistic and transformational leadership, corporate social responsibility, human resource management, customer service, and workplace spirituality.
