Name: Managing the Professional Service Firm (en Inglés)
Price: 97960.00 COP
Availability: InStock
Author: Maister, David H.
ISBN: 9780684834313

portada Managing the Professional Service Firm (en Inglés)

Formato

Libro Físico

Autor

David H. Maister

Editorial

Free Press

Año

1997

Idioma

Inglés

N° páginas

368

Encuadernación

Tapa Blanda

Dimensiones

23.5 x 15.6 x 2.4 cm

Peso

0.44 kg.

ISBN

0684834316

ISBN13

9780684834313

Categorías

Emprendimeinto
Liderazgo y motivación empresarial

Managing the Professional Service Firm (en Inglés)

David H. Maister (Autor) · Free Press · Tapa Blanda

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Origen: Estados Unidos (Costos de importación incluídos en el precio)

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Reseña del libro "Managing the Professional Service Firm (en Inglés)"

International expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maister simplifies them by recognizing that "every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people, and financial success for its owners."