Name: The Experience Maker: How to Create Remarkable Experiences That Your Customers Can'T Wait to Share (en Inglés)
Price: 96560.00 COP
Availability: InStock
Author: Gingiss, Dan
ISBN: 9781631954597

portada The Experience Maker: How to Create Remarkable Experiences That Your Customers Can'T Wait to Share (en Inglés)

Formato

Libro Físico

Autor

Dan Gingiss

Editorial

Morgan James Publishing

Año

2021

Idioma

Inglés

N° páginas

212

Encuadernación

Tapa Dura

Dimensiones

22.9 x 15.2 x 1.6 cm

Peso

0.48 kg.

ISBN13

9781631954597

Categorías

Economía conductista
Liderazgo y motivación empresarial
Atención al cliente

The Experience Maker: How to Create Remarkable Experiences That Your Customers Can'T Wait to Share (en Inglés)

Dan Gingiss (Autor) · Morgan James Publishing · Tapa Dura

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Origen: Estados Unidos (Costos de importación incluídos en el precio)

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Reseña del libro "The Experience Maker: How to Create Remarkable Experiences That Your Customers Can'T Wait to Share (en Inglés)"

Competition is tougher than ever these days and competing on price or product just doesn't work as well anymore. So how can companies stand out in a crowded marketplace that is constantly evolving? The answer is customer experience, and the best part about customer experience is that it's delivered by human beings which are unique to a company. The Experience Maker helps managers and executives focus on customers who are already spending money with their company rather than spending more money on marketing new customers. In The Experience Maker, Dan Gingiss teaches that creating a remarkable experience for customers will ensure they become a company's best marketers and salespeople. By learning from the successes of other companies and applying the proprietary WISER method (Witty, Immersive, Shareable, Extraordinary, Responsive), managers and executives learn to create remarkable experiences that their customers will want to talk about with friends, family, and social media followers.