Name: The Heartbeat of Customer Service: Selling with Rhythm A Selling Guide (en Inglés)
Price: 87409.00 COP
Availability: InStock
Author: Davis, Robert C.
ISBN: 9781638600534

portada The Heartbeat of Customer Service: Selling with Rhythm A Selling Guide (en Inglés)

Formato

Libro Físico

Autor

Robert C. Davis

Editorial

Fulton Books

Idioma

Inglés

N° páginas

Encuadernación

Tapa Blanda

Dimensiones

22.9 x 15.2 x 0.5 cm

Peso

0.15 kg.

ISBN13

9781638600534

Categorías

Formación docente
Motivación, autoestima y actitud positiva

The Heartbeat of Customer Service: Selling with Rhythm A Selling Guide (en Inglés)

Robert C. Davis (Autor) · Fulton Books · Tapa Blanda

Libro Físico

$ 87.409

$ 134.476

Ahorras: $ 47.067

35% descuento

Envío normal

Origen: Estados Unidos (Costos de importación incluídos en el precio)

Se enviará desde nuestra bodega entre el Jueves 20 de Junio y el Jueves 04 de Julio.

Lo recibirás en cualquier lugar de Colombia entre 1 y 5 días hábiles luego del envío.

Reseña del libro "The Heartbeat of Customer Service: Selling with Rhythm A Selling Guide (en Inglés)"

I have written this book to guide the reader through an evaluation of personal skills. I am sharing basic steps to follow to increase your sales IQ, your approach to using different types of sales techniques, and how to close more deals more effectively so that you and your customer will win every time. You can learn how to add more sales savvy and finesse to your skill set while not compromising the quality of the service that you are providing to your customer. You will also learn how to enjoy handling customer objections or concerns and use its benefits to your advantage. Furthermore, you will learn how to overcome your fears of rejection and delayed yeses. You will be more cognitive and will understand that breathing, taking deep breaths while selling, will help you to relax so that you can focus more and become a more effective and confident salesperson. I can remember when I had my very first encounter with a selling professional. He was in the retail of jewelry; as a matter of fact, this gentleman inspired me to journey into this amazingly challenging but rewarding field of retail sales. The most profound thing that he said to me on that day, actually, was very simple, but at that time, it was the most powerful thing anyone had ever said to me in regard to selling. I was spellbound! This gentleman said to me, "Everyone can find the product anywhere, but what a customer is really looking for is the right person to close them" (to sell the product to them). In my sales journey, I have found that this quote is absolutely true and genuine. If you are looking for a fresh perspective that has been truly tested and proven and is very exciting, then this is a must-read.