Name: The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company (en Inglés)
Price: 77664.00 COP
Availability: InStock
Author: McCulloch, Wayne
ISBN: 9781544516608

portada The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company (en Inglés)

Formato

Libro Físico

Autor

Wayne McCulloch

Editorial

Lioncrest Publishing

Año

2021

Idioma

Inglés

N° páginas

344

Encuadernación

Tapa Blanda

Dimensiones

21.6 x 14.0 x 2.0 cm

Peso

0.44 kg.

ISBN13

9781544516608

Categorías

Economía conductista
Atención al cliente

The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company (en Inglés)

Wayne McCulloch (Autor) · Lioncrest Publishing · Tapa Blanda

Libro Nuevo

$ 77.664

$ 155.329

Ahorras: $ 77.664

50% descuento

Envío normal

Origen: Estados Unidos (Costos de importación incluídos en el precio)

Se enviará desde nuestra bodega entre el Miércoles 15 de Mayo y el Miércoles 29 de Mayo.

Lo recibirás en cualquier lugar de Colombia entre 1 y 5 días hábiles luego del envío.

Reseña del libro "The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company (en Inglés)"

As a customer success leader, whose insight do you rely on for success?Your field is still maturing, yet your profession is one of the fastest growing in the world. There are tons of books and blogs written by success professionals sharing their experiences and strategies, but how do you know what will work for your specific situation? Whose advice is the expertise you can trust?Wayne McCulloch has more than 25 years of experience in the software industry-years spent in training, adoption, and customer experience, the building blocks for customer success. Now he's sharing what he knows as a chief customer officer leading global success functions. In The Seven Pillars of Customer Success, Wayne provides an adaptable framework for building a strong customer success organization. From customer journey actions to the development of transformation advisors, you'll read detailed examples of how companies have put these seven pillars to the test. To create a culture of customer success and stand out in the marketplace, you need a proven framework and knowledgeable perspective-this book provides both, and more.