Name: The Tyranny of Metrics (en Inglés)
Price: 73559.00 COP
Availability: InStock
Author: Muller, Jerry Z.
ISBN: 9780691191911

portada The Tyranny of Metrics (en Inglés)

Formato

Libro Físico

Autor

Jerry Z. Muller

Editorial

Princeton University Press

Año

2019

Idioma

Inglés

N° páginas

248

Encuadernación

Tapa Blanda

Dimensiones

20.3 x 13.2 x 2.3 cm

Peso

0.20 kg.

ISBN13

9780691191911

Categorías

Gestión y técnicas de gestión
Investigación operativa

The Tyranny of Metrics (en Inglés)

Jerry Z. Muller (Autor) · Princeton University Press · Tapa Blanda

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Reseña del libro "The Tyranny of Metrics (en Inglés)"

How the obsession with quantifying human performance threatens business, medicine, education, government--and the quality of our lives Today, organizations of all kinds are ruled by the belief that the path to success is quantifying human performance, publicizing the results, and dividing up the rewards based on the numbers. But in our zeal to instill the evaluation process with scientific rigor, we've gone from measuring performance to fixating on measuring itself--and this tyranny of metrics now threatens the quality of our organizations and lives. In this brief, accessible, and powerful book, Jerry Muller uncovers the damage metrics are causing and shows how we can begin to fix the problem. Filled with examples from business, medicine, education, government, and other fields, the book explains why paying for measured performance doesn't work, why surgical scorecards may increase deaths, and much more. But Muller also shows that, when used as a complement to judgment based on personal experience, metrics can be beneficial, and he includes an invaluable checklist of when and how to use them. The result is an essential corrective to a harmful trend that increasingly affects us all.