Name: What To Say: And What Not To Say When... (en Inglés)
Price: 75813.00 COP
Availability: InStock
Author: Crawford Ph. D., Bill
ISBN: 9780692193136

portada What To Say: And What Not To Say When... (en Inglés)

What To Say: And What Not To Say When... (en Inglés)

Formato

Libro Físico

Autor

Bill Crawford Ph. D.

Editorial

Florence Publishing

Idioma

Inglés

N° páginas

200

Encuadernación

Tapa Blanda

Dimensiones

21.6 x 14.0 x 1.2 cm

Peso

0.26 kg.

ISBN13

9780692193136

Categorías

Sociología de la familia y las relaciones sociales
Comunicación interpersonal y habilidades sociales

What To Say: And What Not To Say When... (en Inglés)

Bill Crawford Ph. D. (Autor) · Florence Publishing · Tapa Blanda

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Reseña del libro "What To Say: And What Not To Say When... (en Inglés)"

Have you ever tried to communicate important information to someone, only to have them become defensive, or argumentative? This can be a big problem, because often the conversation turns into a debate, with the other person either shutting down or defending the very behavior you want them to change! In "What To Say," psychologist, Dr. Bill Crawford goes way beyond "good communication skills" & uses the latest brain science to show readers what is really happening when others are being resistant, and why trying to explain things to them rationally or defending your position doesn't work! He then gives specific examples of "what to say" (and what not to say) to ensure that those you are wanting to engage shift from the resistant brain to the receptive brain so that they can truly hear and understand what you are wanting them to know.