Name: Aligning Business Processes and Information Systems: New Approaches to Continuous Quality Engineering (en Inglés)
SKU: 50878820
Price: 153455.00 COP
Availability: InStock
Author: Robert Heinrich

portada Aligning Business Processes and Information Systems: New Approaches to Continuous Quality Engineering (en Inglés)

Aligning Business Processes and Information Systems: New Approaches to Continuous Quality Engineering (en Inglés)

Formato

Libro Físico

Editorial

Springer Vieweg

Autor

Robert Heinrich

Año

2014

Idioma

Inglés

N° páginas

256

Encuadernación

Tapa Blanda

ISBN13

9783658065171

N° edición

2014

Categorías

Gestión del conocimiento

Aligning Business Processes and Information Systems: New Approaches to Continuous Quality Engineering (en Inglés)

Robert Heinrich (Autor) · Springer Vieweg · Tapa Blanda

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Reseña del libro "Aligning Business Processes and Information Systems: New Approaches to Continuous Quality Engineering (en Inglés)"

Business processes and information systems mutually affect each other in non-trivial ways. Frequently, processes are designed without taking the systems' impact into account, and vice versa. Missing alignment at design-time results in quality problems at run-time. Robert Heinrich gives examples from research and practice for an integrated design of process and system quality. A quality reference-model characterizes process quality and a process notation is extended to operationalize the model. Simulation is a powerful means to predict the mutual quality impact, to compare design alternatives, and to verify them against requirements. The author describes two simulation approaches and discusses interesting insights on their application in practice.