Name: Bad Customer Service (en Inglés)
Price: 50099.00 COP
Availability: InStock
Author: Mora, L. J.
ISBN: 9781717095206

portada Bad Customer Service (en Inglés)

Formato

Libro Físico

Autor

L. J. Mora

Editorial

Createspace Independent Publishing Platform

Idioma

Inglés

N° páginas

Encuadernación

Tapa Blanda

Dimensiones

22.9 x 15.2 x 0.5 cm

Peso

0.13 kg.

ISBN13

9781717095206

Categorías

Biografías de empresarios

Bad Customer Service (en Inglés)

L. J. Mora (Autor) · Createspace Independent Publishing Platform · Tapa Blanda

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Origen: Estados Unidos (Costos de importación incluídos en el precio)

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Reseña del libro "Bad Customer Service (en Inglés)"

This is a true story of a catalog company posing as a credit card company. I had received an offer for a credit card in the mail and decided to apply for it. What I got instead was a catalog with a line of credit. I was a Customer Service Rep for a while, so, I know how it works. That fast-talking Rep is reading off a script. I exposed what happened at their Call Center. Then, I found out this was the same company that sent me a catalog with a credit limit to their junk. They were scamming Customer's out of their bank accounts. I quit, soon after that. The Company, eventually, went out of business. If you have ever felt like taking a hammer to that item, because the instructions are in another language, and you cannot understand Customer service, then this book is for you.