Name: Cruise Operations Management: Hospitality Perspectives (en Inglés)
Price: 210078.00 COP
Availability: InStock
Author: Philip Gibson; Richard Parkman
ISBN: 9781138505179

portada Cruise Operations Management: Hospitality Perspectives (en Inglés)

Formato

Libro Físico

Editorial

Routledge

Autor

Philip Gibson; Richard Parkman

Año

2018

Idioma

Inglés

N° páginas

400

Encuadernación

Tapa Blanda

ISBN13

9781138505179

N° edición

Categorías

Hosteleria

Cruise Operations Management: Hospitality Perspectives (en Inglés)

Philip Gibson; Richard Parkman (Autor) · Routledge · Tapa Blanda

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Origen: Estados Unidos (Costos de importación incluídos en el precio)

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Reseña del libro "Cruise Operations Management: Hospitality Perspectives (en Inglés)"

Cruise Operations Management: Hospitality Perspectives offers a comprehensive and contextualised overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues, providing a practical guide for students and professionals alike. Since the last edition of this book was published, there have been many important developments in the industry. This third edition has been updated to include: New content on: health, safety and security, sustainability, environmental impacts of cruise operations, changing and emerging markets, professionalism and talent management, innovation and digital technologies A new chapter on 'Leadership in the cruise industry' New international case studies throughout to provide a real-world insight into the industry Additional online resources, including PowerPoint slides for instructors and student quizzes to test knowledge This comprehensive, accessible and engaging text is essential reading for all those seeking to study cruise operations management whether for academic or vocational reasons.