Name: Health Service User Satisfaction (en Inglés)
Price: 204221.00 COP
Availability: InStock
Author: Rurahoze, Vincent
ISBN: 9786207217038

portada Health Service User Satisfaction (en Inglés)

Health Service User Satisfaction (en Inglés)

Formato

Libro Físico

Autor

Vincent Rurahoze

Editorial

Our Knowledge Publishing

Idioma

Inglés

N° páginas

Encuadernación

Tapa Blanda

Dimensiones

22.9 x 15.2 x 0.3 cm

Peso

0.10 kg.

ISBN13

9786207217038

Categorías

Enfermería

Health Service User Satisfaction (en Inglés)

Vincent Rurahoze (Autor) · Our Knowledge Publishing · Tapa Blanda

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Reseña del libro "Health Service User Satisfaction (en Inglés)"

The aim of this study is to assess user satisfaction with the services provided by the AFIA KATINDO health center, and consequently the quality of care. The activities of the center have been strengthened by ULB-Cooperation's support for the health system, with the aim of improving quality and ensuring stability through the gradual introduction of a contractual subsidy system. The model tested by ULB-Cooperation could be proposed to other health facilities, hence the need to gather feedback from project beneficiaries. The study was descriptive and analytical, and led to the following results: - Health care providers are not satisfied with the support provided by their partner, as evidenced by their dissatisfaction with the planning and organization of on-the-job training, and difficulties in prescribing drugs due to frequent stock-outs.- On the other hand, users of the health center's services are more satisfied with the reception, hygiene, quality of care and affordability of treatment than they were during the periods without ULB-Coopération support.