Name: Managing Public Services: Crises and Lessons from Hong Kong (en Inglés)
Price: 154373.00 COP
Availability: InStock
Author: Huque, Ahmed Shafiqul ; Lee, Grace
ISBN: 9781138736337

portada Managing Public Services: Crises and Lessons from Hong Kong (en Inglés)

Formato

Libro Físico

Autor

Grace Lee

Ahmed Shafiqul Huque

Editorial

Routledge

Idioma

Inglés

N° páginas

164

Encuadernación

Tapa Blanda

ISBN13

9781138736337

N° edición

Categorías

Sociología
La administración pública

Managing Public Services: Crises and Lessons from Hong Kong (en Inglés)

Grace Lee (Autor) · Ahmed Shafiqul Huque (Autor) · Routledge · Tapa Blanda

Libro Nuevo

$ 154.373

$ 245.036

Ahorras: $ 90.663

37% descuento

Envío normal

Origen: Estados Unidos (Costos de importación incluídos en el precio)

Se enviará desde nuestra bodega entre el Jueves 20 de Junio y el Lunes 08 de Julio.

Lo recibirás en cualquier lugar de Colombia entre 1 y 5 días hábiles luego del envío.

Reseña del libro "Managing Public Services: Crises and Lessons from Hong Kong (en Inglés)"

This title was first published in 2000: The management of public services is becoming an increasingly difficult task. Demands are increasing while funds appear to be decreasing, but quality of service must remain high. New services are required, demands have to be faced, activities don't always go according to plan and problems emerge in unexpected places and at unusual times; and public managers are expected to deal with these deviations from their regular work patterns. While some activities are concrete in nature and can be seen, such as medical care and education, others are obscured from public view. With governments emphasizing areas that produce visible and quantifiable results, they often neglect the intangible services that must also be provided to the public. Poor performance in these areas can contribute to major crisi in public organizations. This volume examines four case studies in the context of the changing political and social environment of the new Hong Kong Special Administrative Region of the People's Republic of China. The use of these cases from the public sector in Hong Kong will hopefully help readers to understand the difficulties faced by modern governments in providing basic services to the public.