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Remarkable Service: A Guide To Winning And Keeping Customers For Servers, Managers, And Restaurant Owners, 3Rd Edition
The Culinary Institute Of America (Cia) (Autor)
·
Wiley
· Paper
Remarkable Service: A Guide To Winning And Keeping Customers For Servers, Managers, And Restaurant Owners, 3Rd Edition - The Culinary Institute Of America (Cia)
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Reseña del libro "Remarkable Service: A Guide To Winning And Keeping Customers For Servers, Managers, And Restaurant Owners, 3Rd Edition"
For The Past Decade, Remarkable Service Has Been The Most Comprehensive Guide To Standard - Setting Restaurant Service Techniques And Principles. This All - New Edition Features A Completely Reorganized, Updated Look At Table Service And Foodservice Management, From Setting Up A Dining Room And Taking Guests` Orders To Executing Wine Service And Handling Customer Complaints. With Straightforward Advice From The Culinary Institute Of America`S Expert Table Service And Foodservice Management Faculty, Remarkable Service, Third Edition Offers New Scripts For Service Scenarios Throughout To Help Servers Practice Such Real - World Scenarios As Recommending A Dish, Taking Reservations, And Dealing With Special Requests. This Book Also Addresses The Service Needs Of A Wide Range Of Dining Establishments, From Casual And Outdoor Dining To Upscale Restaurants And Catering Operations. Chapters Cover Everything From Training And Hiring Staff, Preparation For Service, And Front - Door Hospitality To Money Handling, Styles Of Modern Table Service, And The Relationship Between The Front And Back Of The House
