Name: You're CX'y And We Know It: Humanising Customer Experience in the World of Tech (en Inglés)
SKU: 57446360
Price: 61083.00 COP
Availability: InStock
Author: Boyd, Sharon ; Parker, John ; Parker, Mark
ISBN: 9781916312029

portada You're CX'y And We Know It: Humanising Customer Experience in the World of Tech (en Inglés)

You're CX'y And We Know It: Humanising Customer Experience in the World of Tech (en Inglés)

Formato

Libro Físico

Autor

Mark Parker

John Parker

Sharon Boyd

Editorial

Rockstar CX Publishing

Idioma

Inglés

N° páginas

222

Encuadernación

Tapa Blanda

Dimensiones

21.6x14x1.3 cm

Peso

0.29 kg.

ISBN13

9781916312029

Categorías

Papelería, artículos de escritorio

You're CX'y And We Know It: Humanising Customer Experience in the World of Tech (en Inglés)

Mark Parker (Autor) · John Parker (Autor) · Sharon Boyd (Autor) · Rockstar CX Publishing · Tapa Blanda

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Reseña del libro "You're CX'y And We Know It: Humanising Customer Experience in the World of Tech (en Inglés)"

If you're a leader or aspiring leader who wants to rock your Customer Experience - in a straight forward and practical way then this is the book for you. We share our on the job learnings from sixty combined years of business, leadership, operations, tech and customer experience. Learn something, have fun, transform your business and yourself at the same time. You'll laugh, grow and hopefully enjoy it! The chapters are short enough to read over a cuppa, and can be read in any order so you can dip in and out with us any time you need a lift or a good poke. We have packed it full of real life examples, anecdotes, inspirational quotes and key takeaways. We have zero pomp and a whole lot of spunk. Step into the world of CX in Tech - you're CX'y and we know it!